Salesforce Commerce Cloud: с чего начать

Сегодня разговаривал с проект менеджером одной компании и он рассказал, что они разрабатывают для Salesforce Commerce Cloud и поинтересовался знаю ли я об этом стеке технологий..

Признаюсь честно, читал что-то там то ли на хабре, то ли на dou. Пытался гуглить, в том числе локальном сайте вакансий, но не очень успешно .. вакансий и сейчас не очень много - западный продукт и спецы все там.. В общем, тогда я просто забил..

Очень сложно, до свидания

Сейчас, решил разобраться с этой платформой и поискать курсы на Udemy. Оказалось все очень интересно, т.к. большинство курсов готовят к сертификациям по областям.

Далее в статье, подразумевается что вы владеете английским, как минимум на уровне чтения документации и просмотра тренингов, все отсылки будут к англоязычным источникам

Решил поискать информацию по обучению, тк не понятно откуда стартовать, то ли с админа, то ли с девелопера, то ли вообще с пользователя, что как мне кажется логичнее всего..

Решил поискать roadmap в github-е, как обычно поступаю со всеми новыми для себя технологиями. Нашел один, но он как-то не очень..

Salesforce Roadmap

В общем, какого-то сводного списка я не нашел, поэтому креативлю свой..

Credentials

Судя по вкладке Credentials на http://certification.salesforce.com/home, есть такие профили

• Administrators
• App Builders
• Architects
• Consultants
• Developers
• Marketers
• Pardot Experts
• Specialists

Сертификаты

Сертификаты Administrators

• Administrator - The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.
• Advanced Administrator - The Salesforce Advanced Administrator credential is designed for seasoned Salesforce Administrators who have mastered the ability to utilize advanced Salesforce features and functionality to solve a variety of business problems.
• Platform App Builder - The Salesforce Platform App Builder credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform.
• CPQ Specialist - The Salesforce CPQ Specialist credential is designed for individuals who have experience implementing Salesforce CPQ. This credential is a great way to demonstrate skills and knowledge in designing, building, and implementing quoting flows with Salesforce CPQ.

Сертификаты App Builders

• Platform App Builder

Сертификаты Architects

• Technical Architect - The Salesforce Technical Architect possesses broad knowledge across multiple development platforms and draws on their skills and experience to assess customer requirements and architecture in order to design secure, high-performance technical solutions that maximize the potential of the Salesforce platform.
• Application Architect - The Salesforce Application Architect has a deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.
• System Architect - System Architects focus on off-platform systems, integration, securing access between systems as well as managing governance and testing capabilities for deployment and ongoing Salesforce modification requirements.

Salesforce Architect Journey

Сертификаты Consultants

• Community Cloud Consultant - The Salesforce Community Cloud Consultant credential is designed for those who have experience implementing and consulting on Community Cloud in a customer-facing role. Candidates also should be able to troubleshoot and solve platform issues.
• Einstein Analytics and Discovery Consultant - The Salesforce Einstein Analytics and Discovery Consultant credential is designed for consultants who have experience designing and implementing on the Salesforce Einstein Analytics and Discovery platform in a customer-facing role that meet business requirements.
• Field Service Lightning Consultant - The Salesforce Field Service Lightning Consultant credential is designed for individuals who have proven experience with the administration and configuration of Salesforce and are capable of consulting with customers on field service operations.
• Marketing Cloud Consultant - The Salesforce Marketing Cloud Consultant credential is designed for those who can set up and implement the Salesforce Marketing Cloud email application tools, providing solutions to execute both tactical and strategic email campaigns. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and work with stakeholders to define requirements.
• Nonprofit Cloud Consultant - The Salesforce Nonprofit Cloud Consultant credential is designed for consultants who have experience designing and implementing Salesforce Nonprofit Cloud solutions in a customer-facing role that meet business requirements. .
• Pardot Consultant - The Salesforce Pardot Consultant credential is designed for those who have experience implementing Pardot solutions in a customer-facing role.Candidates should be able to design and implement Pardot solutions that meet customers’ business requirements and contribute to their long-term success.
• Sales Cloud Consultant - The Salesforce Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer success.
• Service Cloud Consultant - The Salesforce Service Cloud Consultant credential is designed for those who have experience implementing Service Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

Сертификаты Developers

• Platform App Builder - The Salesforce Platform App Builder credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform.
• Platform Developer I - The Salesforce Platform Developer I credential is designed for those who have the skills and experience to build custom declarative and programmatic applications on the Salesforce Platform.
• Platform Developer II - The Salesforce Platform Developer II (PDII) credential is designed for those who have the skills and experience in advanced programmatic capabilities of the Salesforce Platform and data modeling to develop complex business logic and interfaces.
• B2C Commerce Developer - The Salesforce B2C Commerce Developer credential is designed for those who have experience as full-stack developers for Salesforce Commerce Cloud Digital.

Сертификаты Marketers

• Marketing Cloud Email Specialist - The Salesforce Marketing Cloud Email Specialist credential is designed for those who can demonstrate knowledge, skills, and experience in email marketing best practices. Includes message design, subscriber and data management, inbox delivery, and external integrations with the Marketing Cloud email application.
• Marketing Cloud Consultant - The Salesforce Marketing Cloud Consultant credential is designed for those who can set up and implement the Salesforce Marketing Cloud email application tools, providing solutions to execute both tactical and strategic email campaigns. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and work with stakeholders to define requirements.
• Pardot Specialist - The Salesforce Pardot Specialist credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform.
• Pardot Consultant - The Salesforce Pardot Consultant credential is designed for those who have experience implementing Pardot solutions in a customer-facing role.Candidates should be able to design and implement Pardot solutions that meet customers’ business requirements and contribute to their long-term success.

Сертификаты Pardot Experts

• Salesforce Certified Pardot Consultant - Candidates should be able to design and implement solutions using Pardot’s marketing automation capabilities that meet customers’ business requirements and long-term engagement goals.
• Salesforce Certified Pardot Specialist - Candidates should be able to build strategic marketing processes while incorporating tools like lead scoring, email marketing and lead generation, and be able to use reports to make data-driven decisions.

Сертификаты Specialists

• Saleforce CPQ Admin Essentials - Candidates should have experience implementing the Salesforce CPQ solution. (CPQ means Configure Price Quote)

Superbage

Так же есть ачивки под названием Superbage. За них начисляются балы. Вот их список

• Advanced Apex Specialist - Demonstrate your advanced Apex and Visualforce programming skills and implement complex business logic.
• Apex Specialist - Use integration and business logic to push your Apex coding skills to the limit.
• App Customization Specialist - Put your click-not-code skills to work to build an app and unlock new functionality for your company.
• Business Administration Specialist - Brighten up a new business unit with the Salesforce tools the team needs to succeed.
• Data Integration Specialist - Demonstrate your integration skills by synchronizing external data systems and Salesforce.
• Einstein Analytics Data Preparation Specialist - Build data connections and transformations to drive insights and AI-powered stories.
• Einstein Analytics and Discovery Insights Specialist - Deliver a business solution to reduce subscriber attrition.
• Lightning Component Framework Specialist - Showcase your mastery of Apex and Lightning components by building a sophisticated app.
• Lightning Experience Reports & Dashboards Specialist - Design powerful reports and an eye-catching dashboard to shine a light on your data.
• Lightning Experience Rollout Specialist - Move your org to Lightning Experience and revolutionize how your team gets work done.
• Lightning Experience Specialist - Power up your sales reps with a super-charged interface and process automation.
• Process Automation Specialist - Showcase your mastery of business process automation without writing a line of code.
• Security Specialist - Flex your security muscles by locking down permissions and tracking changes.
• Service Cloud Specialist - Configure Service Cloud to help agents manage cases manually and automatically, share knowledge, and gain insights via case analytics.

Все ачивки разблокированы

С чего начать

Даже собрав все это в один блок, все равно не очень, а точнее вообще не понятно откуда стоит начинать.

добавлено 21 марта 2019

Пройдя курс "Introduction to Salesforce Certification and Career Planning " от Mike Wheeler, стало понятно, что начинать надо с Administration. Именно эта роль подразумевает понимание того, каким функционалом обладает Salesforce и чего с ним можно делать. Но, об этом в другой статье..

Ладно, будем рассуждать логически, берем сертификацию "Developer", во время разработки и потыкаем интерфейс. Посмотрим, на описание:

• Platform App Builder - The Salesforce Platform App Builder credential is designed for those who can demonstrate skills and knowledge in designing, building, and implementing custom applications using the declarative customization capabilities of the Salesforce Platform.
• Platform Developer I - The Salesforce Platform Developer I credential is designed for those who have the skills and experience to build custom declarative and programmatic applications on the Salesforce Platform.
• Platform Developer II - The Salesforce Platform Developer II (PDII) credential is designed for those who have the skills and experience in advanced programmatic capabilities of the Salesforce Platform and data modeling to develop complex business logic and interfaces.
• B2C Commerce Developer - The Salesforce B2C Commerce Developer credential is designed for those who have experience as full-stack developers for Salesforce Commerce Cloud Digital.

Останавливаюсь на Platform App Builder и Platform Developer I, именно курсы по этим темам буду искать и покупать. Судя из описания, первый решает проблемы кликаньем мышкой, второй вводит в основы программирования..

.. но это не точно

Отсортировал по популярности на Udemy и приобрел вот эти:

• Salesforce Introductory Course and Career Planning (Deepika Khanna)
• Salesforce Platform Developer 1 Certification Course (Deepika Khanna)
• Introduction to Salesforce Certification and Career Planning (Mike Wheeler)
• Salesforce Platform App Builder Certification Course (Mike Wheeler)
• The Complete Salesforce Classic Administrator Certification (Mike Wheeler)
• Complete Salesforce Certified Platform Developer I Course (Walid El Horr)

Умные инвестиции

С чего начать 2

На сайте salesforce-а, так же есть бесплатные мини-курсы, которые называются Trails: https://trailhead.salesforce.com/trails , они все выложены вперемешку, но среди "Create a Sustainable Future" или "Gain Insight with Einstein Discovery" попадаются такие как "Admin Beginner" и "Developer Beginner". За прохождение курсов начисляются балы, для чего они пока не ясно, но начисляются.

Выводы

Их пока не будет, продолжение следует..